Returns & Exchanges Policy
At Siux Padel, we want you to be fully satisfied with your gear; if your racket or apparel doesn't meet your expectations, you can return it within 30 days of receipt. All items must be unused, in their original packaging, and include all protective seals to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Place the items in their original Siux packaging, ensuring rackets are securely padded to prevent damage during transit.
Ship the Gear
Attach the prepaid shipping label provided by our support team and drop off the package at any authorized courier location.
Quality Inspection & Refund
Once our specialists confirm the equipment is in new condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing